About Us

Our staff is available year-round to assist your district and employees with the ongoing administrative duties of your Plan.

You’ll be able to speak to a live member of the team, rather than an automated system, and each team member is assigned to Plans in specific states so we may provide a dedicated resource for you and your employees.


John Northenor profile image

John Northenor

Team Lead, Customer Service

Jubilee Taylor profile image

Jubilee Taylor

Customer Service Representative

Jessica Velasco profile image

Jessica Velasco

Customer Service Representative

Lisa Viegas profile image

Lisa Viegas

Customer Service Representative

Charla Knowles profile image

Charla Knowles

Customer Service Representative


Administered and Marketed by American Fidelity Assurance Company, dba AFPlanServ®

ESB-4252-0816