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About Us

Our staff is available year-round to assist your district and employees with the ongoing administrative duties of your Plan.

You’ll be able to speak to a live member of the team, rather than an automated system, and each team member is assigned to Plans in specific states so we may provide a dedicated resource for you and your employees.


John Northenor

Team Lead, Customer Service

Charla Knowles

Customer Service Representative

Jessica Velasco

Customer Service Representative

Jubilee Taylor

Customer Service Representative

Lisa Viegas

Customer Service Representative